Last Updated: August 16, 2026

Muse Social Collective (“Muse Social Collective,” “Muse,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect information when you visit our website, submit an inquiry, communicate with us, or become a client.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide to us when you interact with Muse Social Collective, including:

• Your name

• Email address

• Phone number

• Business or company name

• Website and social media handles

• Information about your business and goals

• Services you are interested in

• Information submitted through our website inquiry forms

• Information provided during consultations or client onboarding

• Billing and payment information necessary to process transactions

• Any other information you voluntarily provide to us

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device type, operating system, pages visited, referring website, and general website usage information.

2. How We Use Your Information

Muse Social Collective may use the information we collect to:

• Respond to inquiries and requests

• Schedule consultations and discovery calls

• Determine which services may be appropriate for your business

• Communicate with prospective and current clients

• Create proposals, contracts, invoices, and other business documents

• Process payments

• Provide and manage our services

• Create and manage social media content and other client deliverables

• Improve our website, services, and client experience

• Maintain the security and functionality of our website

• Maintain appropriate business and financial records

• Comply with applicable legal obligations

Because Muse does not operate an email newsletter, we do not use your information to send you a recurring marketing newsletter.

3. How We Share Your Information

We do not sell your personal information.

We may share information with third-party service providers that help us operate our business and provide services to you. These providers may include:

Squarespace — Our website is hosted through Squarespace. Squarespace may collect and process information in connection with hosting, security, analytics, and website functionality.

HoneyBook — We use HoneyBook for client inquiries, proposals, contracts, invoices, payment processing, and related client management activities. Information you provide through HoneyBook may be processed according to HoneyBook's own privacy practices.

Rella — We use Rella as a business and social media management tool in connection with planning, organizing, and managing social media content and client work. Information shared through Rella may be processed according to Rella's own privacy practices.

Google Workspace — We use Google Workspace for business email, document storage, communication, and other business operations. Information communicated through or stored in Google Workspace may be processed according to Google's privacy practices.

These third-party providers may have access to personal information only as reasonably necessary to provide their services.

We may also disclose information when reasonably necessary to comply with applicable law, respond to legal process, protect our rights or property, prevent fraud or abuse, or protect the safety of our business, clients, or others.

4. Payments

Payments for Muse Social Collective services are processed through HoneyBook and its applicable payment processing partners.

Muse Social Collective does not directly store your complete credit card or payment card information on our website.

Payment information submitted through HoneyBook is subject to HoneyBook's applicable terms and privacy practices.

5. Cookies and Website Technologies

Our Squarespace website may use cookies and similar technologies to provide website functionality, understand website traffic, improve the user experience, and maintain website security.

These technologies may collect information such as your browser type, device information, IP address, pages visited, and interactions with the website.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of our website.

Squarespace may also use cookies and similar technologies as described in its own privacy documentation.

6. Information Submitted Through Our Website

If you submit an inquiry through our website, the information you provide may be used to contact you regarding your inquiry, discuss your business needs, recommend appropriate services, and determine whether Muse Social Collective may be a good fit for your business.

Submitting an inquiry does not automatically make you a client of Muse Social Collective.

7. Client Information

Once you become a Muse Social Collective client, we may collect additional information necessary to provide the services outlined in your agreement with us.

This may include:

• Business information

• Brand information

• Social media account information

• Brand assets

• Photos and videos

• Content and creative materials

• Social media access or permissions

• Communication related to your business and services

We use this information to provide the services agreed upon with you and to communicate with you about your account.

We take reasonable steps to limit access to client information to individuals or service providers who need that information to perform applicable business functions.

8. Third-Party Links

Our website may contain links to third-party websites, social media platforms, or other services.

Muse Social Collective is not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of those websites before providing personal information.

9. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain business and financial records, communicate with clients and prospective clients, resolve disputes, enforce agreements, and comply with applicable legal obligations.

When information is no longer reasonably necessary, we may delete or securely dispose of it, subject to applicable legal, contractual, and business recordkeeping requirements.

10. Data Security

Muse Social Collective takes reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee the absolute security of information transmitted to or stored by us.

11. Your Privacy Rights

Depending on where you live and whether applicable privacy laws apply to our business, you may have certain rights regarding your personal information.

These rights may include the right to:

• Request access to personal information we maintain about you

• Request correction of inaccurate information

• Request deletion of certain personal information

• Request information about how your personal information is collected or used

• Opt out of certain forms of processing where applicable

• Appeal a decision regarding a privacy request where applicable

To submit a privacy-related request, please contact us at maria@musesocialcollective.com.

We may need to verify your identity before completing certain requests.

12. Children's Privacy

Our website and services are not directed toward children under the age of 13, and Muse Social Collective does not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, please contact us so that we can take appropriate steps to delete the information.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business, website, services, technology, or applicable legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.

14. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or how your information is handled, please contact:

Muse Social Collective
Minnesota, USA
Email: maria@musesocialcollective.com